Shipping Policy

At RootsGuard, we are committed to delivering your order in a timely and secure manner.

Please review our shipping policy below for all the details about how we handle your orders.

Processing Time

All orders are processed within 1-2 business days, excluding weekends and holidays. Orders placed after 12:00 PM EST will be processed the following business day.

However the time of transition/delivery depends on your country, usually is within 5-7 working days.

Shipping Rates & Delivery Times

We offer the following shipping options:-

Standard Shipping

Estimated delivery within 5-7 business days.

Expedited Shipping

Estimated delivery within 2-3 business days.

Express Shipping

Estimated delivery within 1-2 business days.

Shipping rates are calculated at checkout based on the size and weight of your order, as well as the delivery location.

Shipping Locations

We currently ship to addresses within the United States. Unfortunately, we do not offer international shipping at this time.

Order Tracking

Once your order has shipped, you will receive a tracking number via email, allowing you to track your package’s journey from our warehouse to your doorstep.

Shipping Delays

While we make every effort to ensure your order arrives on time, shipping delays may occur due to unforeseen circumstances. In such cases, we will keep you informed and do our best to resolve the issue promptly.

Missing or Damaged Items

If your order is damaged or missing items, please contact us at su*****@********rd.com within 7 days of receiving your package. We will investigate and resolve the issue as quickly as possible.

Address Accuracy

Please ensure that your shipping address is accurate before placing an order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Shipping FAQs

If you have any further questions regarding our shipping policy, please feel free to reach out to our customer support team.

Thank you for shopping with RootsGuard! We appreciate your business and are here to assist you with any shipping-related concerns.